Baltimore 3-1-1

311 connects Baltimore citizens, businesses & visitors with a vast array of 

city services, programs and information.  

Either by a live agent-assisted phone call or through the self-service web or mobile portal, 311 allows customers to report a problem, request a service, check the status of a previously submitted service request, and obtain information regarding City programs or events. 

Call 3-1-1

or online at:

 https://balt311.baltimorecity.gov/citizen/servicetypes 

 Monday to Friday: 6am to 10pm 

Saturday & Sunday: 6am to 10pm

Call 3-1-1, within City of Baltimore 

Outside City call: 443-263-2220